Job description

Duty Manager
Working Location: Mei Ho House Youth Hostel
Position Type: Full-time

Responsibilities:
– Monitor and supervise the Front Desk operation
– Supervise team members in Front Office to maintain smooth operation
– Handle and respond guests’ inquiries and complaints
– Be attentive to hostel security and safety requirements
– To report manager regarding incidents happening in the hostel by recording the details, including actions taken and results in the log book
– Perform other tasks assigned by manager

Requirement:
– Higher Diploma holder or above in Hospitality or Hotel Management or related disciplines
– Minimum of 3-5 years supervisory experience in Front Office operation
– Excellent problem-solving, interpersonal, leadership and coaching skills
– Good command of spoken and written English and Chinese.
– With basic computer knowledge and skill, familiar with Microsoft Office applications and English/Chinese typing, etc.
– Able to work independently and attend shift duties
– Immediate availability is highly preferred
– Priority will be given to Sham Shui Po residents
– Welcome applicants from CSSA, SFS, IEAP, NDP

How to apply:
please email your resume (indicate the position you are applying for) to [email protected] or by Whatapps 5500 8248

* Data collected will be used for recruitment purpose only. Applicants not contacted within 8 weeks may consider their application unsuccessful. The information will be destroyed.”